Call Center Representative (Work From Home)
Customer Service / Remote - Anywhere in U.
S.
/ Competitive compensation and benefits - As a Call Center Rep you'll:
Answer calls from MedCost customers for benefit questions and support, and provide resolutions as applicable for the levels defined for an entry level call center representative; Identify Customer needs, clarify information, research every issue & provide solutions; Complete a clearly written, detailed, accurate documentation of all conversations in MBS call center database; As necessary, determine the need for escalation and the appropriate referral channels, and send request for additional action stepsHiring Fast >> Recommended Skills Customer Service Telephone Skills Customer Relations Call Center Applications Call Center Goals Call Center Telephony Estimated Salary: $20 to $28 per hour based on qualifications.
S.
/ Competitive compensation and benefits - As a Call Center Rep you'll:
Answer calls from MedCost customers for benefit questions and support, and provide resolutions as applicable for the levels defined for an entry level call center representative; Identify Customer needs, clarify information, research every issue & provide solutions; Complete a clearly written, detailed, accurate documentation of all conversations in MBS call center database; As necessary, determine the need for escalation and the appropriate referral channels, and send request for additional action stepsHiring Fast >> Recommended Skills Customer Service Telephone Skills Customer Relations Call Center Applications Call Center Goals Call Center Telephony Estimated Salary: $20 to $28 per hour based on qualifications.
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