Customer Service Representative: Manufacturing
Customer Service Representative:
Manufacturing/ Great PTO/ Flex Schedule/ Opportunity for GrowthThis Jobot Job is hosted by:
Haley LucasAre you a fit? Easy Apply now by clicking the Apply Now button and sending us your resume.
Salary:
$55,000 - $70,000 per yearA bit about us:
Are you a seasoned professional with a knack for providing exceptional customer service? Do you have a passion for solving problems and a desire to be part of a dynamic team within the manufacturing industry? If so, we have an exciting opportunity for you! We're seeking a Permanent Customer Service Representative in the Manufacturing industry who is ready to take on a challenging yet rewarding role.
The successful candidate will be responsible for ensuring that our clients receive the best possible service, and will play a pivotal role in maintaining client satisfaction and loyalty.
Why join us?Paid time offHealth insuranceDental insuranceHealthcare spending or reimbursement accounts such as HSAs or FSAsOther types of insuranceRetirement benefits or accountsEducation assistance or tuition reimbursementJob DetailsAs a Customer Service Representative, you will be at the forefront of our company, serving as a direct line of communication between our clients and our manufacturing team.
Your day-to-day tasks will include:
1.
Responding promptly and professionally to customer inquiries via phone and email.
2.
Providing product information, answering questions, and handling complaints in a courteous and efficient manner.
3.
Collaborating with the manufacturing team to ensure timely and accurate order fulfillment.
4.
Using advanced problem-solving skills to address customer issues and concerns.
5.
Maintaining a comprehensive understanding of our product offerings to provide accurate and detailed information to customers.
6.
Utilizing Microsoft Excel and Word to track customer interactions, record details of inquiries, complaints, or comments, and actions taken.
7.
Working closely with team members to meet or exceed customer service goals and standards.
Qualifications:
To be considered for this role, you must possess the following
Qualifications:
1.
A minimum of 3 years of experience in a customer service role within the manufacturing industry.
2.
A minimum of 5 years of experience in the manufacturing industry.
3.
Exceptional communication skills, both written and verbal.
4.
Outstanding phone etiquette and the ability to handle stressful situations with grace and professionalism.
5.
Proven experience as a collaborative team player.
6.
Strong problem-solving abilities and a knack for thinking on your feet.
7.
Proficiency in Microsoft Excel and Word.
8.
A commitment to providing excellent customer service at all times.
If you are a dedicated, driven individual who is ready to take your career to the next level, we want to hear from you.
Join our team and be a part of a company that values hard work, commitment, and talent.
Apply today!Interested in hearing more? Easy Apply now by clicking the Apply Now button.
Recommended Skills Communication Customer Service Microsoft Excel Order Picking Passionate Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
Manufacturing/ Great PTO/ Flex Schedule/ Opportunity for GrowthThis Jobot Job is hosted by:
Haley LucasAre you a fit? Easy Apply now by clicking the Apply Now button and sending us your resume.
Salary:
$55,000 - $70,000 per yearA bit about us:
Are you a seasoned professional with a knack for providing exceptional customer service? Do you have a passion for solving problems and a desire to be part of a dynamic team within the manufacturing industry? If so, we have an exciting opportunity for you! We're seeking a Permanent Customer Service Representative in the Manufacturing industry who is ready to take on a challenging yet rewarding role.
The successful candidate will be responsible for ensuring that our clients receive the best possible service, and will play a pivotal role in maintaining client satisfaction and loyalty.
Why join us?Paid time offHealth insuranceDental insuranceHealthcare spending or reimbursement accounts such as HSAs or FSAsOther types of insuranceRetirement benefits or accountsEducation assistance or tuition reimbursementJob DetailsAs a Customer Service Representative, you will be at the forefront of our company, serving as a direct line of communication between our clients and our manufacturing team.
Your day-to-day tasks will include:
1.
Responding promptly and professionally to customer inquiries via phone and email.
2.
Providing product information, answering questions, and handling complaints in a courteous and efficient manner.
3.
Collaborating with the manufacturing team to ensure timely and accurate order fulfillment.
4.
Using advanced problem-solving skills to address customer issues and concerns.
5.
Maintaining a comprehensive understanding of our product offerings to provide accurate and detailed information to customers.
6.
Utilizing Microsoft Excel and Word to track customer interactions, record details of inquiries, complaints, or comments, and actions taken.
7.
Working closely with team members to meet or exceed customer service goals and standards.
Qualifications:
To be considered for this role, you must possess the following
Qualifications:
1.
A minimum of 3 years of experience in a customer service role within the manufacturing industry.
2.
A minimum of 5 years of experience in the manufacturing industry.
3.
Exceptional communication skills, both written and verbal.
4.
Outstanding phone etiquette and the ability to handle stressful situations with grace and professionalism.
5.
Proven experience as a collaborative team player.
6.
Strong problem-solving abilities and a knack for thinking on your feet.
7.
Proficiency in Microsoft Excel and Word.
8.
A commitment to providing excellent customer service at all times.
If you are a dedicated, driven individual who is ready to take your career to the next level, we want to hear from you.
Join our team and be a part of a company that values hard work, commitment, and talent.
Apply today!Interested in hearing more? Easy Apply now by clicking the Apply Now button.
Recommended Skills Communication Customer Service Microsoft Excel Order Picking Passionate Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
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