Customer Service Representative
Georgetown, KY Georgetown, KY Full-time Full-time Estimated:
$37.
1K - $47K a year Estimated:
$37.
1K - $47K a year People Create All Value:
We believe people make Minova great.
Are you looking for a position where you can make an impact, drive change, and grow your career? At Minova, our employees are challenged to try new things and empowered to develop their own career path and create their own story.
What We Do:
MINOVA is 'The Earth.
Under Control.
' We manufacture chemical and mechanical earth control products, adhesives and support equipment.
Minova is building a safer future for everyone and looking for innovators, thinkers and leaders to drive the business forward and make a difference.
The Role:
At Minova we say, Safety First.
Customer Focused.
This means we provide service, products, and support to ensure safety in all that we do.
We are focused on providing the best products in the business, and are dedicated to innovation.
Minova is hiring for a contract position to work on special projects and support our procurement department.
Minova has a well know reputation for excellent customer service, safety and support.
And we are looking for an individual that is product driven, can build strong relationships with our vendors, and support the Minova brand.
Essential Duties:
Manage lead-times and provide timely and accurate information to customers Product training with team members Improve delivery security through production communication Facilitate communication between customers, suppliers and plants regarding changes to orders or delivery times Implement methodologies of continually improving business performance Develop strong relationships with key customer personnel Eliminate customer order errors Deliver value to Minova.
Identify opportunities for cross selling wide product offering Establish strong, enduring and functional customer relationships that maximize the result for the customer and Minova.
Provide market intelligence on customers and their product demand.
100% on time deliveries to all customers.
Accurate MO's to plants C/S personnel confidently processing orders on all products.
Customer feedback on level of professionalism.
Retained business.
Internal training courses Contribute to team atmosphere Skills matrix improvement Education/Experience/Skills:
5 years manufacturing industry experience Ability to communicate professionally with co-workers and management Computer skills Obtain Customer relationships Customer Service Focus Detail oriented Self-development Problem Solving Team player Manage lead times and provide timely and accurate information to customers Ability to run the business as if it's your own Benefits offered:
Paid time off Health insurance Dental insurance Healthcare spending or reimbursement accounts such as HSAs or FSAs Other types of insurance Retirement benefits or accounts Education assistance or tuition reimbursement Communication method(s) used:
Email Phone Work environment:
Office Work Remotely No Job Type:
Full-time Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$37.
1K - $47K a year Estimated:
$37.
1K - $47K a year People Create All Value:
We believe people make Minova great.
Are you looking for a position where you can make an impact, drive change, and grow your career? At Minova, our employees are challenged to try new things and empowered to develop their own career path and create their own story.
What We Do:
MINOVA is 'The Earth.
Under Control.
' We manufacture chemical and mechanical earth control products, adhesives and support equipment.
Minova is building a safer future for everyone and looking for innovators, thinkers and leaders to drive the business forward and make a difference.
The Role:
At Minova we say, Safety First.
Customer Focused.
This means we provide service, products, and support to ensure safety in all that we do.
We are focused on providing the best products in the business, and are dedicated to innovation.
Minova is hiring for a contract position to work on special projects and support our procurement department.
Minova has a well know reputation for excellent customer service, safety and support.
And we are looking for an individual that is product driven, can build strong relationships with our vendors, and support the Minova brand.
Essential Duties:
Manage lead-times and provide timely and accurate information to customers Product training with team members Improve delivery security through production communication Facilitate communication between customers, suppliers and plants regarding changes to orders or delivery times Implement methodologies of continually improving business performance Develop strong relationships with key customer personnel Eliminate customer order errors Deliver value to Minova.
Identify opportunities for cross selling wide product offering Establish strong, enduring and functional customer relationships that maximize the result for the customer and Minova.
Provide market intelligence on customers and their product demand.
100% on time deliveries to all customers.
Accurate MO's to plants C/S personnel confidently processing orders on all products.
Customer feedback on level of professionalism.
Retained business.
Internal training courses Contribute to team atmosphere Skills matrix improvement Education/Experience/Skills:
5 years manufacturing industry experience Ability to communicate professionally with co-workers and management Computer skills Obtain Customer relationships Customer Service Focus Detail oriented Self-development Problem Solving Team player Manage lead times and provide timely and accurate information to customers Ability to run the business as if it's your own Benefits offered:
Paid time off Health insurance Dental insurance Healthcare spending or reimbursement accounts such as HSAs or FSAs Other types of insurance Retirement benefits or accounts Education assistance or tuition reimbursement Communication method(s) used:
Email Phone Work environment:
Office Work Remotely No Job Type:
Full-time Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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